Last Updated: March 27, 2026
AdvoCare Home Health Services LLC uses SMS (text messaging) to communicate efficiently with patients, caregivers, and visitors. By providing your mobile phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. These terms explain how we use SMS communication and your rights related to receiving text messages.
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Consent to Receive SMS Messages
By providing your mobile phone number and opting in, you authorize AdvoCare Home Health Services LLC to send SMS messages to the number you provided.
No mobile opt-in, SMS consent, or phone numbers will be shared, sold, or transferred to any third party or affiliate for marketing or promotional purposes. SMS is used strictly for communication related to our services or direct inquiries. We also do not pass any individual’s consent to receive SMS messages from the AdvoCare Home Health Services LLC to any third party for their own messaging use.
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How to Opt In
You may opt-in to receive SMS messages from AdvoCare Home Health Services LLC in the following ways:
- By submitting an online form
- By checking the consent box on a form, with language such as:
- “By checking this box, you agree to receive SMS messages related to appointments, care updates, service notifications and responses to general inquiries. Reply STOP to opt out at any time. For assistance, text HELP to the number provided. Message and data rates may apply. Messaging frequency may vary.”
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Types of SMS You May Receive
If you have consented to receive SMS messages from AdvoCare Home Health Services LLC, you may receive messages related to your care, including but not limited to:
- Appointment reminders and confirmations
- Scheduling updates and follow-ups
- Care coordination and treatment reminders
- Responses to general inquiries
- Important health-related or administrative notifications
Note: SMS messages are not intended for emergency medical communications. For urgent care, please contact the clinic directly.
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Message Frequency and Rates
Message frequency depends on your interactions with AdvoCare Home Health Services LLC and may range from 1–4 messages per week, or more during periods of active care, appointment coordination, or promotions.
Standard message and data rates may apply depending on your mobile carrier. AdvoCare Home Health Services LLC is not responsible for any charges billed by your mobile provider.
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How to Opt Out
You may unsubscribe from SMS messages at any time by:
- Replying STOP to any message (a final confirmation message will be sent)
- Contacting us directly at 614-895-1783 to request removal from the SMS list
- Leaving the SMS consent box unchecked on forms
After opting out, you may receive a one-time confirmation message acknowledging your request.
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Need Help with SMS?
Reply HELP to any SMS message for assistance. You will receive information such as:
“For assistance, contact AdvoCare Home Health Services LLC at 614-895-1783 or advocarehhs@gmail.com. Standard message and data rates may apply.”
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Privacy and Data Use
All information collected through SMS communication is handled in accordance with our Privacy Notice, available at: https://www.advocarehomehealthservices.com/privacy-notice. We maintain appropriate administrative, technical, and physical safeguards to ensure the confidentiality and security of your personal information.
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Additional Options
If you prefer not to receive SMS messages, you may choose not to provide your mobile number or leave the SMS consent box unchecked on any forms.